ONE communications | 香港電訊 HKT

How do i operate the phone?

Every phone has its specific function. You may refer to the following websites for more details: 1) ONE communications user guides – Chinese http://www.pccwone.com/chi/new_version_help.html 2) ONE communications user guides – English...

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How do I set the call-forward function?

Every phone has its specific function. You may refer to the following websites for more details: 1) ONE communications user guides – Chinese http://www.pccwone.com/chi/new_version_help.html 2) ONE communications user guides – English...

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What can I do if I forgot my voicemail box password?

If you are our one communications customer (equipment version), please call our business customer service hotline 10088 for assistance. If you are our one communications customer (network version), please contact your internal administrator for password reset. After...

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I did not see any rebate arrangement after contract renewal.

The first issue of the service plan rebate will be shown on your bill of the next quarter. The service plan rebate of the remaining period will be offered during the contract period and one quarter after.

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I have paid the monthly fee, but I am still receiving payment reminder voicemail.

The reminder voicemail will be cut off one day after the payment is processed. If you wish to cut the voicemail immediately, please finish the recording, and enter “*05” or “1050” following the instruction.

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