Login with your admin account on Office 365 (https://www.office.com) Go to “User”, and then “Active user”. Select your user. Click “Reset password”. Follow the instruction to complete the...More
How do I change my Office 365 admin account password?
On Office 365, select “Setting”, and then “Office 365” and “Profile”. Check if the details and email address of the contact are correct. Click on your account name on the top right corner (the one showing “Diane” on the above image), and then “log out”. Now login...More
I forgot my Office 365 admin password. What should I do?
There are two ways to handle it: Go to https://passwordreset.microsoftonline.com to reset your password. You may call our Business Customer Service Hotline 10088 to request a Microsoft Office Account Reset Password Request Form. Fill out the form and send it back. We...More
After downloading Microsoft Office 365, the login page shows that my login name is wrong. What should I do?
There are several things you can do: If you are trying to login with your Office 365 account (in email@example.com format), but having already logged in with your personal account previously, and you will have to log out from your personal account before...More
Where can I download Microsoft Office 365?
On a PC or Mac: Go to https://www.office.com and login. On the Office 365 homepage, click “Install Office App” and then “Office 2016”. iOS version: Go to App Store to download the app of Microsoft Word, Microsoft Excel, Microsoft PowerPoint,...More
How many devices can I install my Microsoft Office 365 Business on?
Maximum 5 PCs or Mac, 5 tablets and 5 smartphones, which is a total of 15 devices.More