You may call our business customer service hotline 10088 to request an HKT Biz Wi-Fi Service Change Request Form. On the form, tick the “Reset Password for Accessing Customer Administrative Portal” box, fill out other details and send it back. We will help you reset...More
How do I change my login password?
Go to http://www.bizwifi.hk and log in. On the menu, select “Landing Page”, and then select “Click to change passcode settings”. On the pop-up window, select the “User must enter passcode to use Wi-Fi” option to activate the...More
How do I change my SSID?
You may call our business customer service hotline 10088 to request an HKT Biz Wi-Fi Service Change Request Form. Fill out the form with the new SSID setting and return it. It takes 3 working days after receiving your form to process the setting. The service charge...More
How do I set my 802.1x login name and password?
Go to http://www.bizwifi.hk and log in. On the left menu, select “Setting”. Then, click 802.1x of the respective Wi-Fi Network Name to enter the setting page. Download the account setting template, fill out your account details, and upload it to the page....More
When will the change of 802.1x login name and password take effect?
Immediately after the account document is being uploaded.More
How do I upload company logo or other images on the login page?
Go to www.bizwifi.hk and log in. On the left menu, select “Landing Page”. Click on the designated banner image, and upload your image (please mind the image size). For more details, you may download Admin Portal User Guide and Wi-Fi Connection Guide at...More