How long does it take to relocate, terminate, reconnect to services, and add or remove add-on services? | 香港電訊 HKT

The time required for relocation, termination, reconnection to services, or add and remove add-on services will depend on respective services.

For normal cases, please reserve the following time to submit your request prior to the effective date:

  • 14 working days for relocation
  • 1 month for service termination
  • 5 working days for adding or removing add-on services (only for services that do not require installation)
  • For reconnection, it depends on the service extend. Please call our business customer service hotline 10088 for further arrangement.