{"id":1679,"date":"2019-08-22T14:14:50","date_gmt":"2019-08-22T06:14:50","guid":{"rendered":"http:\/\/223.197.124.161\/commercial\/uat\/hkt-sme-mothersite\/faq\/?p=1679"},"modified":"2023-08-16T10:07:46","modified_gmt":"2023-08-16T02:07:46","slug":"where-can-i-check-the-bill-details-or-apply-for-the-ebill-service","status":"publish","type":"post","link":"https:\/\/www.hkt-sme.com\/faq\/where-can-i-check-the-bill-details-or-apply-for-the-ebill-service\/?lang=en","title":{"rendered":"Where can I check the bill details, or apply for the eBill service?"},"content":{"rendered":"<p>Normally, the first bill will be issued and mailed to you two weeks after the service effective date. But it also depends on the bill cut-off date.<\/p>\n<p>Our bill issuance is based on your statement period. If your service effective date is in between of a statement period, i.e. service is effective for less than one month by the cut-off date, the amount payable will be the monthly rate of the service plan and other add-on services pro-rata, in addition of one-month prepayment fee.<\/p>\n<p>For more detailed explanation on the bill, you may check the examples below.<\/p>\n<p><a href=\"https:\/\/www.hkt-sme.com\/faq\/wp-content\/uploads\/Business-Broadband-Service-Bill-Sample.pdf\">Business Broadband Service Bill Sample<\/a><\/p>\n<p><a href=\"https:\/\/www.hkt-sme.com\/faq\/wp-content\/uploads\/Local-Business-Telephone-Service-Bill-Sample.pdf\">Business Telephone Service Bill Sample<\/a><\/p>\n<p><a href=\"https:\/\/www.hkt-sme.com\/faq\/wp-content\/uploads\/One-Communications-Service-Bill-Sample-1.pdf\">One Communications Service Bill Sample<\/a><\/p>\n<p>If you wish to learn more about your bill, or apply for eBill services, please contact our business customer hotline at <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=85228882122\">2881 2122 via WhatsApp<\/a>.<\/p>\n<p>If you wish to use eBill service, please click <a href=\"https:\/\/www.hkt-sme.com\/en\/ebill\/\">here<\/a> to register.\u00a0<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Normally, the first bill will be issued and mailed to you two weeks after the service effective date. But it also depends on the bill cut-off date. Our bill issuance is based on your statement period. If your service effective date is in between of a statement period, i.e. service is effective for less than [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[86,42],"tags":[57],"_links":{"self":[{"href":"https:\/\/www.hkt-sme.com\/faq\/wp-json\/wp\/v2\/posts\/1679\/?lang=en"}],"collection":[{"href":"https:\/\/www.hkt-sme.com\/faq\/wp-json\/wp\/v2\/posts\/?lang=en"}],"about":[{"href":"https:\/\/www.hkt-sme.com\/faq\/wp-json\/wp\/v2\/types\/post\/?lang=en"}],"author":[{"embeddable":true,"href":"https:\/\/www.hkt-sme.com\/faq\/wp-json\/wp\/v2\/users\/1\/?lang=en"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hkt-sme.com\/faq\/wp-json\/wp\/v2\/comments\/?lang=en&post=1679"}],"version-history":[{"count":8,"href":"https:\/\/www.hkt-sme.com\/faq\/wp-json\/wp\/v2\/posts\/1679\/revisions\/?lang=en"}],"predecessor-version":[{"id":3151,"href":"https:\/\/www.hkt-sme.com\/faq\/wp-json\/wp\/v2\/posts\/1679\/revisions\/3151\/?lang=en"}],"wp:attachment":[{"href":"https:\/\/www.hkt-sme.com\/faq\/wp-json\/wp\/v2\/media\/?lang=en&parent=1679"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hkt-sme.com\/faq\/wp-json\/wp\/v2\/categories\/?lang=en&post=1679"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hkt-sme.com\/faq\/wp-json\/wp\/v2\/tags\/?lang=en&post=1679"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}