You may call our business customer service hotline 10088 to submit a termination request. The remaining balance (if applicable) will be refunded to your business telephone services account. If the account has already been closed, we will mail you the refund by cheque to your registered address in 4-6 weeks. You may call our business customer service hotline 10088 for more details.
Please be reminded that termination of ONE communications telephone services, including internet service and other add-on services, and must be submitted at least one month prior to the termination date. If the termination happens within the commitment period, early termination charge will be applied, according to the contract terms.