During the Promotion Period, Eligible SME Customers who subscribe, renew and/or upgrade to a Designated Service Plan can appoint one of its staff members to enjoy a complimentary Club Care Annual TravelCare Insurance Plan subject to the following terms and conditions (this “Promotion”).

 

Terms and Conditions

 

1. The Promotion is valid from 1 April 2026 to 31 October 2026, both dates inclusive (“Promotion Period”).

 

2. To become an eligible SME Customer (“Eligible SME Customer”) for the Offer under this Promotion:
(a) the SME Customer must be a business with a current and valid business registration certificate issued by the Inland Revenue Department or an organisation exempt from tax under section 88 of the Inland Revenue Ordinance (Cap. 112); and
(b) the SME Customer must successfully subscribe, renew and/or upgrade to one of the following plans or value-added services designated for small and medium-sized enterprises by HKT (each a “Designated Service Plan”):
(i) new subscription to any HKT Business Broadband Service plan with 2500M or above bandwidth of HK $348 per month or above and a commitment period of 24 or 36 months; or
(ii) renewal of or upgrade to any HKT Business Broadband Service plan with 2500M or above bandwidth of HK $348 per month or above and a commitment period of 24 or 36 months; or
(iii) new subscription or upgrade to a designated HKT Mesh Wi-Fi Solution monthly package with 2 or 3 units per line and a commitment period of 24 or 36 months;
where “new subscription” means the SME Customer has not subscribed to the same Designated Service Plan during the preceding six months; and
(c) the subscription, renewal or upgrade (as the case maybe) of the Designated Service Plan is accepted by HKT; and
(d) the SME Customer must facilitate the service installation (if any) to be completed within 3 months after the submission of the application form for the relevant Designated Service Plan; and
(e) the service of the Designated Service Plan commences within 3 months after the submission of the application form of the relevant Designated Service Plan.

 

3. Each Eligible SME Customer can appoint only one of its staff members (“Appointed Staff”) to enjoy a complimentary Protection Plan under this Promotion provided that:
(a) the Appointed Staff must be:
(i) staff member of the Eligible SME Customer, an individual aged between 18 to 70, a holder of a valid Hong Kong identity card and residing in Hong Kong; OR
(ii) staff member of the Eligible SME Customer who subscribes and activates the Designated Service Plan during the period from 00:00 on 1 April 2026 until the end of the Promotion Period, an individual aged between 71 to 80, a holder of a valid Hong Kong identity card, residing in Hong Kong and a staff member of the Eligible SME Customer; AND
(b) the Eligible SME Customer must follow the instructions specified by Club Care and complete the appointment (the “Appointment”) of the Appointed Staff for the Protection Plan within 14 calendar days from the issuance date of the Redemption Letter in accordance with Clause 9 below; and
(c) the Appointed Staff complete the Registration in accordance with Clause 10 below.

 

4. Subject to successful completion of the Registration within the Registration Period, an Appointed Staff may enjoy a complementary Club Care Annual TravelCare Insurance Plan set out below (each a “Protection Plan”), depending on the type of Designated Service Plan to which the Eligible SME Customer has subscribed. Details are as follows:
(a) Club Care Annual TravelCare Insurance (Individual Plan B) (24 months): Applicable for Designated Service Plans with a commitment period of 24 months.
(b) Club Care Annual TravelCare Insurance (Individual Plan B) (36 months): Applicable for Designated Service Plans with a commitment period of 36 months.

 

5. Each Designated Service Plan is offered by HKT and is subject to the terms and conditions set out in the relevant agreement (e.g. accepted application form) for the Designated Service Plan. Where applicable, HKT’s General Conditions of Service (available at https://www.hkt.com/terms-of-use) apply.

 

6. The complimentary Protection Plan promotion is arranged and brought to the Appointed Staff directly by Club Care and is subject to relevant terms and conditions of Club Care. For details, please visit https://www.hktia.com.hk/doc/pdf/ATC_PTC_SME.pdf. The Protection Plan is underwritten and provided by bolttech Insurance (Hong Kong) Company Limited (“bolttech Insurance”) and is distributed and arranged by Club Care. Club Care is a service brand operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA, being a registered licensed insurance agency under the Insurance Authority of Hong Kong (Licensed Insurance Agency Licence No.: FA2474), acts as an appointed licensed insurance agency for bolttech Insurance to distribute and arrange certain insurance products and services.

 

7. HKT is a policyholder of the Protection Plan. HKT and all affiliated companies of such entity (other than HKTIA) are not an insurance company, agency, broker or intermediary and are not arranging for any contract of insurance or carrying on any regulated activities (as defined under the Insurance Ordinance) in connection with the Protection Plans, the Promotion, any insurance related products or services. HKT and all affiliated companies of such entity (other than HKTIA) are not the supplier, distributor or provider of the Protection Plans, any insurance related products or services or the Offer, do not represent Club Care/HKTIA or bolttech Insurance, make no representations and warranties and accept no liability for any matters arising from, or in relation to, the same. For any enquiries in relation to any Protection Plan and the Offer, please contact Customer Service Hotline of Club Care at 2888 2228 directly.

 

8. The Appointed Staff’s access to and use of the Protection Plan is at his or her own risk. HKT and its affiliates shall not in any way be held liable therefor.

 

9. Upon activation of the Designated Service Plan, an Eligible SME Customer will receive a redemption letter (“Redemption Letter”) and appointment form (“Appointment Form”) from HKT within 14 working days after the service commencement date or effective date (as the case maybe) of the Designated Service Plan(s). The Eligible SME Customer shall appoint an Appointed Staff to enjoy the relevant Protection Plan by completing and submitting the Appointment Form to HKTIA by email to cs.clubcare@pccw.com within 14 calendar days from the issuance date of the Redemption Letter. The Eligible SME Customer has to pass a copy of the Appointment Form, the Redemption Letter containing the “Club Care Annual TravelCare Insurance” registration code (“Registration Code”) and registration instructions to Appointed Staff.

 

10. The Appointed Staff should follow the instructions on the Redemption Letter to complete the registration (“Registration”) for the relevant Protection Plan on Club Care’s dedicated registration webpage (“Club Care website”) within 14 calendar days from the issuance date of the Redemption Letter (the “Registration Period”). Appointed Staff shall become and be considered as an insured person of the Protection Plan (“Insured Person”) after he/she successfully completes the Registration within the Registration Period and receives a SMS and/or email confirmation from Club Care showing that the Registration has been accepted.

 

11. Each Registration Code can be used to register for a Protection Plan only once. Each Appointed Staff can register for more than one Protection Plans with different Registration Codes. Subject to the relevant Policy Documents, if the Appointed Staff is covered by more than one Protection Plans for the same incident, the maximum amount the insurer will pay for that incident will be based on the Protection Plan which provides the highest amount of benefit for that incident, subject to that Protection Plan’s maximum limits and sub-limits for each section of the benefit as applicable. Insured Person shall refer to the Appointment Form for the documents required for making a claim to bolttech Insurance.

 

12. The Offer and Registration Code is strictly for personal use only by the relevant Appointed Staff and is non-transferable. The coverage period of the Protection Plan shall commence on the effective date of the relevant Designated Service Plan subscribed, renewed or upgraded (as the case maybe), provided that the Registration is completed and accepted.

 

13. These Terms and Conditions are not an insurance policy or a contract of insurance. All information in respect of the Protection Plan is provided by bolttech Insurance. Any information in respect of the Protection Plan given herein is subject to the respective policy provisions, the product brochure, and the related terms and conditions (“Policy Documents”) in respect of the Protection Plan. In the event of any inconsistencies between these Terms and Conditions and the Policy Documents, the Policy Documents will prevail in respect of the Offer and Protection Plans.

 

14. The information of the Protection Plans in these Terms and Conditions gives only an outline of the terms and conditions of the insurance cover and does not contain the full terms and conditions of the relevant insurance product. These Terms and Conditions are not an offer for subscription of any insurance product. For full terms and conditions, details and risk disclosures and exclusions of the Protection Plans, please refer to relevant Policy Documents visit Club Care official website or call Customer Service Hotline of Club Care at 2888 2228 for more details.

 

15. Any promotional offer(s) or material(s) should be read in conjunction with the relevant Policy Documents. Before application to a Protection Plan, an Appointed Staff should confirm that he/she understands the Protection Plan’s features and that it fits his/her need(s). Each Appointed Staff should not apply for the relevant insurance product(s) solely on the basis of any promotional offer(s) or material(s) which do not contain the full terms and conditions of the relevant insurance plan. For full terms and conditions, details and risk disclosures and exclusions of the Protection Plans, please refer to relevant Policy Documents.

 

16. bolttech Insurance reserves the right to make the final right of approval and decision of all matters relating to the Protection Plans and takes full responsibility for all related coverage and claims matters. Any disputes over the terms of the Protection Plans shall be resolved directly between the Insured Person and bolttech Insurance. HKTIA’s role is limited to distributing and arranging certain insurance policies of bolttech Insurance (including the Protection Plans) and HKTIA shall not be responsible for any matters in relation to the provision of such insurance products. The Protection Plans are products and obligations of bolttech Insurance and not of HKTIA.

17. HKTIA and all affiliated companies of such entity (other than HKT) are not the provider, operator or manufacturer of the Designated Service Plans. They make no representation or guarantee to any aspect of the Designated Service Plans (including but not limited to the service quality) and shall not in any way be liable to any matters in relation to the Designated Service Plans. No compensation shall be forthcoming under any circumstances. For enquiries about the Designated Service Plans, please contact HKT.

18. The Offer is subject to availability and will be provided on a first-come-first-served basis while stocks last. Notwithstanding any provisions in these Terms and Conditions, HKT has the sole discretion on whether or not to offer or to give an Offer, or Redemption Letter or Registration Code to any customer (whether being an Eligible SME Customer or not).

 

19. Unless otherwise stated, the Offer cannot be used in conjunction with any other promotional or discount offer and are non-transferable or exchangeable for cash or other products.

20. HKT, HKTIA and bolttech Insurance reserve the right to vary or cancel this Promotion and/or amend these Terms and Conditions at any time without prior notice. HKT reserves the right to amend the relevant terms and conditions in relation to the Designated Service Plans at any time without prior notice.

21. In the event of dispute in relation to any Designated Service Plan, HKT’s decisions shall be final. In the event of dispute in relation to this Promotion, HKT, HKTIA and/or bolttech Insurance’s decisions shall be final.

 

22. These terms and conditions shall be governed by and construed in accordance with the laws of Hong Kong and you agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

23. In the event of discrepancy or inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

 

24. Unless otherwise defined, capitalised terms in these Terms and Conditions shall have the meanings ascribed below:
(a) “Appointed Staff” has the meaning ascribed in Clause 3 above;
(b) “Appointment” has the meaning ascribed in Clause 3 above;
(c) “Appointment Form” has the meaning ascribed in Clause 9 above;
(d) “bolttech Insurance” has the meaning ascribed in Clause 6 above;
(e) “Club Care website” has the meaning ascribed in Clause 10 above;
(f) “Designated Service Plan” has the meaning ascribed in Clause 2 above;
(g) “Eligible SME Customer” has the meaning ascribed in Clause 2 above;
(h) “HKTIA” has the meaning ascribed in Clause 6 above;
(i) “HKT” means Hong Kong Telecommunications (HKT) Limited;
(j) “Hong Kong” means Hong Kong Special Administrative Region of the People’s Republic of China;
(k) “Insured Person” has the meaning ascribed in Clause 10 above;
(l) “Offer” complimentary Protection Plan provided by Club Care as detailed in Clause 4 above;
(m) “Policy Documents” has the meaning ascribed in Clause 13 above;
(n) “Promotion Period” has the meaning ascribed in Clause 1 above;
(o) “Protection Plan” has the meaning ascribed in Clause 4 above;
(p) “Redemption Letter” has the meaning ascribed in Clause 9 above;
(q) “Registration” has the meaning ascribed in Clause 10 above;
(r) “Registration Code” has the meaning ascribed in Clause 9 above;
(s) “Redemption Letter” has the meaning ascribed in Clause 9 above;
(t) “Registration Period” has the meaning ascribed in Clause 10 above; and
(u) “SME Customer” means a small and medium-sized enterprise which subscribes to any of the services of HKT that is designated for small and medium-sized enterprises (as solely determined by HKT).