If the IDD service contract is expired but without renewal, the monthly service charge will be automatically adjusted.More
How to dial an IDD phone call.
You may use the IDD service as follows that suit your needs: (1) Calling from a fixed line: (a) Dial 001 > country code > area code (if applicable) > phone number (b) Dial 0060 > country code > area code (if applicable) > phone number (2) Calling...More
Why the call hunting service is not working?
If two telephone numbers are not working in hunting service properly, please check the following to make sure that you have set up the feature properly: Are your two telephone numbers connected to the keyline system correctly? If no, please contact your vendor for...More
What are the available payment channels?
By Autopay: Please call our business customer service hotline 10088 for an authorisation form. By PPS (merchant code: 01): Call 18033 Online payment service: www.ppshk.com Mobile service: Download “PPS on Mobile” app PPS service hotline: 900 00 222 328 By ATM payment:...More
Where can I check the bill details, or apply for the eBill service?
Our bills are in simple layout, so you can learn more about the details at a glance. One the front page, you can have an overview of the bill including details like the balance, the payment deadline, etc. The detail items will include the charges of each service, e.g....More
The rebate is not being shown on my service bill after the contract renewal.
Your service plan rebate will be shown on the next quarterly service bill. For the remaining monthly rebates. They will be offered during the contract period and the next quarterly service bill following the contract expiry date after.More