Why the call hunting service is not working? | 香港電訊 HKT

If two telephone numbers are not working in hunting service properly, please check the following to make sure that you have set up the feature properly:

  1. Are your two telephone numbers connected to the keyline system correctly?

If no, please contact your vendor for assistance.

  1. Are your two telephone numbers installed at the same keyline system?

If no, please contact your vendor and HKT Business Customer Service hotline 10088 for assistance.

  1. Are you switching to the next available free telephone line within the predefined Hunting group?

If no, please call our Business Customer Service hotline 10088 for assistance.