Where can I check the bill details, or apply for the eBill service?

Normally, the first bill will be issued and mailed to you two weeks after the service effective date, but it also depends on the bill cut-off date. Our bill issuance is based on quarterly cycle. If your service effective date is in between of a statement period, i.e....

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How do I access Advanced Email?

Go to http://www.biznetvigator.com and log in. On the menu bar, select “My Toolbox”, and then “Advanced Email” to enter...

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Do I need special authorisation if I want to update email quota / storage space?

Only administrators can update email quota / storage space.

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What is the advantage of using Advanced Email?

Advanced Email service is a web application that allows you to manage emails and tasks, sync your contacts and calendar, and share email attachments on multiple devices. In that way, you can better manage your work.

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How do I set auto-reply on Webmail?

Go to https://www.biznetvigator.com and login. On the menu bar, click “My Toolbox”, and then “Advanced Email” to enter Webmail. Click “Preference”, and then “Out of Office”. Select “Auto-reply” and set the auto reply...

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Why did I fail to send or receive emails?

There might be multiple reasons. Please make sure you have connected to the internet. If you did, but still failed to send or receive emails, please try shutting down Outlook and opening it again.

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