Membership Solution

Scan & Collect Points, Quick & Easy Member Recruitment

Besides acquiring new customers, improving customer retention rate is also an essential marketing strategy.

HKT’s SME-friendly membership card solution offers affordable access to enterprise-level features like adding points, points redemption and level upgrades. It helps boost customer loyalty by rewarding and facilitating data analyze to maximize potential revenue.

Survey shows that repeat customers on average spend 67% more than new customers.

Repeat customers contribute to profit growth by
95
Customers prefer shops with membership scheme
81

Product Features

Adding Points with a QR Code Scan

Customers can simply scan the QR Code and activate their membership card to collect points. Collected points and promotions are clear at a glance, help attracting more potential members!

  • Clear and user-friendly interface, customers can easily check their membership status or new promotions
  • Utilize rewards and promotions to attract repeat purchases
  • Linking customers from stores to online platforms, fostering long-term customer relationships.

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Manage Membership Content Easily

The user-friendly backend platform enables easy setup of member discounts, loyalty programs and promotions. Sales data is stored in cloud system, you can analyze customer spending patterns for effective marketing strategies.

  • Set up membership program levels, points easily
  • Send latest promotions to customers from time to time
  • Analyze data to develop marketing strategies and manage branch store information

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Dedicated Mobile App for In-store Staff

The staff can scan membership cards and reward customers with points using the dedicated app. It also enhances work efficiency by integrating store operation with various online promotions.

  • Custom-built functionality boosts work efficiency
  • Seamless integration with other systems for daily needs

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*Source:
The Truth about Customer Loyalty, KPMG International 2019
Returning Customers Spend 67% More Than New Customers – Keep Your Customers Coming Back with a Recurring Revenue Sales Model, Market Expert 2022
The Value of Keeping the Right Customers, Harvard Business Review 2014